Billing Issue

user_4xjxhm Hi there! I understand how frustrating it can be when your bill increases and you cant figure out why. This usually happens when your promotional rate expires, but our team can take a look to be sure. 

 

Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!