Support
Offers
Sign in
Visitor
•
11 Messages
Tuesday, November 14th, 2023
Closed
Hello, can somebody please help me with my bill? Customer service over the phone never helps
This conversation has been merged. Please refer the main conversation: Bill
Bill
Responses
Retired Employee
729 Messages
2 years ago
We are happy to help you. please send a direct message with your name and address. Thank you
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
i just sent a message, thank you
Expert
113.3K Messages
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
ccRuben
Retired Employee
•
729 Messages
2 years ago
We are happy to help you. please send a direct message with your name and address. Thank you
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
1
0
EG
Expert
•
113.3K Messages
2 years ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0