2 Messages

Tuesday, February 4th, 2025 3:32 PM

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Billing, I cannot use my bank account to pay for my xfinity bill

I am unable to use my bank account to pay for my xfinity bill

Accepted Solution

Official Employee

 • 

2.8K Messages

3 months ago

I am glad we could get this figured out, @user_2mtmwn! For community knowledge, if a payment restriction is placed on your account, it is removed after 6 months so that method can be used again. 

This comment was created from this reply

Official Employee

 • 

2K Messages

3 months ago

 

user_2mtmwn Are you receiving an error message when you enter your banking information? You may want to try using a different browser and see if you get the same result. If you do, please let us know.

 

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