1 Message

Thu, Jul 22, 2021 1:43 AM

Billing History

I have checked my billing history and my history seems questionable. 

  • Inconsistencies in charges 
  • My billing language is in Spanish and cannot change
  • on a promotional plan but billing seems questionable.

My history search goes through 2-3years, a customer for over 10yrs but as of recent since June/July of 2020 my billing is suspicious.


Official Employee


202 Messages

2 m ago

Thank you for taking the time to reach out to our forum with your billing questions, @user_761ba7! I live on a tight budget so I definitely appreciate consistent bills. You've reached a team of billing experts and we'll get to the bottom of why your bills are looking different. Please send a private message by clicking the Peer to Peer chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help :). 

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