billing help, 34+ years, same address, ready to leave

I tried calling 1800 xfinity, after 10+ minutes, the ai finally hung up on me, refuses to let me talk to a human.  Why would I call? Last November 2024, my bill was $244, Jan 2025 and thereafter it is over $300.  I simply can not pay that much. Options: T mobile has a nice package, many more premium services (that I actually don't care about), locked in for 2 years, $245 including taxes, no install fee. AT&T fiber has nice packages as well, especially since my 3 phones are through them. (no, my phone bill has not gone up in over 6 years, I'm not switching)  Now that I don't have a locked contract with xfinity (as they have expired), what are my best options? I'm not interacting with a mickey mouse chat bot, if I have to go to a store to talk to someone, I will have my equipment in hand, and will be my last conversation.  grrrr how they treat the people who built them.