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Saturday, December 2nd, 2023 1:50 AM

Closed

Billing error

My bill is wrong. Nobody is working on it. Upcoming auto pay is 200+++. 9 days left.

case number ECM0004513375 regarding your Unauthorized Charge.

Official Employee

 • 

1.4K Messages

1 year ago

Hey there, user_7soxs8! Thanks for being a part of the Xfinity and reaching out to us. I'd be more than happy to look into what's going on with your bill. In order to get started can you please send me a [Modmail message](https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your full name, and full address?

 

Official Employee

 • 

1.4K Messages

1 year ago

I'm sorry I got my wires crossed there. Can you instead please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?

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