Visitor
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1 Message
Billing before activation
I ordered Xfinity Internet and spoke to a customer service representative, I was specifically told that the billing period would not begin until I activated the service. I have not yet activated the service but have just received a bill with a billing period running December 16th to January 15th. This is contrary to the information I was given. Can someone clear this up please?


XfinityDuron
Official Employee
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399 Messages
3 hours ago
Hello @user_k25lz3 What day were your services suppose to become active?
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