Visitor
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1 Message
Billed after cancellation
I cancelled my service on 3/8. I was billed for the full amount instead of the prorated amount I was promised. I would like my refund back.
Visitor
•
1 Message
I cancelled my service on 3/8. I was billed for the full amount instead of the prorated amount I was promised. I would like my refund back.
XfinityAirelle
Official Employee
•
2.1K Messages
2 years ago
Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a message, you must be signed in. Please click the envelope icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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