Bill

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Hi there, @user_s3hzay! Thanks for reaching out to us here on the Community Forum! 

Did you know, it's easier than ever to change services and check for eligible promotions? If you log in with your primary XFINITY ID and head over to: https://www.xfinity.com/planbuilder , you can browse and compare service plans and options, and even change over right online! If you prefer calling in, our number is 1-800-COMCAST (1-800-266-2278), however if you need manual assistance we can help you right here! If you're OK with that, please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address. Thanks!