S

Visitor

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1 Message

Saturday, May 24th, 2025 6:56 PM

Bill payment

I made a payment to my account how long does it take to show up in my account I keep receiving emails saying that my bill is due I just paid it this morning at 11 and it's not showing up 

Official Employee

 • 

2.2K Messages

3 days ago

 

user_mn9lz7 Hey there! Thank you so much for using our Forums to contact our Xfinity Support Team about the last payment you made. We are here to provide you with the peace of mind you are looking for and to confirm the payment has been made. To get started can you please send us a DM with your full name and service address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message

 

(edited)

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