Bill Increase/No Option for payment plan!

For some reason xfinity decided to kick back two separate charges of $209.00 from June 2021! WiFi, and TV services shut down. Spoke to multiple supervisors who told me the same thing, Pay $1,079.00 right now and your service will be turned back on??!! I have automatic bill pay, you would think if there was an issue with payment that someone would reach out?! I run all my services through this company, a company who can give me no answers as to what is causing this, and No reasonable solutions into fixing the issue!!!!! Now my business is on hold as well as my sons schooling as he is a virtual student! All this due to relying, and trusting in these corporate animals! What a joke! And the question remains… how do I go about handling the problem the company won’t agree to work with you?!