Hi @user_kp7dmt! I'm sorry to learn that you feel this way. Can you please provide us with more detail about what is going on? Did you recently update a plan? Or has your billing increased after a year? This can be due to an expired promotion. Do not worry though you have reached the right place for assistance!
XfinityEva
Official Employee
•
2.2K Messages
5 hours ago
Hi @user_kp7dmt! I'm sorry to learn that you feel this way. Can you please provide us with more detail about what is going on? Did you recently update a plan? Or has your billing increased after a year? This can be due to an expired promotion. Do not worry though you have reached the right place for assistance!
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