Hello, @user_jlh3lj! Thank you for leaving a comment with your billing concerns on this post. To ensure we address all of your questions properly and quickly, we've converted your comment into its own post, here. I know how important it is to maintain the level of service you need while managing a budget, and would be happy to help however I can! Have you checked out our Plan Builder by chance? You may also try shopping our Xfinity Deals (just make sure to click "Sign in here" first) or simply log in to My Account and you can manage your services that way!
We recommend starting online if possible since some promotions are exclusively offered online-only :) Otherwise, we typically have access to the same options you see while logged in to your account. And keep in mind that you don't always need to make any "changes" other than selecting the same services you already subscribe to, in order to see any applicable promotional rate(s) being offered. You may just not see the total estimated monthly bill until you proceed to the order summary (before approving any changes and placing your order). Please let me know if this helps!
XfinitySara
Official Employee
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1.7K Messages
1 year ago
Hello, @user_jlh3lj! Thank you for leaving a comment with your billing concerns on this post. To ensure we address all of your questions properly and quickly, we've converted your comment into its own post, here. I know how important it is to maintain the level of service you need while managing a budget, and would be happy to help however I can! Have you checked out our Plan Builder by chance? You may also try shopping our Xfinity Deals (just make sure to click "Sign in here" first) or simply log in to My Account and you can manage your services that way!
We recommend starting online if possible since some promotions are exclusively offered online-only :) Otherwise, we typically have access to the same options you see while logged in to your account. And keep in mind that you don't always need to make any "changes" other than selecting the same services you already subscribe to, in order to see any applicable promotional rate(s) being offered. You may just not see the total estimated monthly bill until you proceed to the order summary (before approving any changes and placing your order). Please let me know if this helps!
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ellishorse
Visitor
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7 Messages
1 year ago
Trying to get a human being to convince me not to change providers is like brain surgery with no drugs. Hey comcast, [Edit: Inflammatory], I’m gone
(edited)
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