Visitor

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1 Message

Wednesday, July 29th, 2026 8:49 PM

Bill from prior address

I'm trying to view statements from a prior address that is linked but inactive. Searching through prior posts, it seems like there were others in this situation but no solution that I could find.

Any help would be appreciated. 

I moved a little over a month ago, and would like to download the May and June statements.

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Expert

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119.6K Messages

3 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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2.8K Messages

2 hours ago

Hey @user_c9t9xc, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you bringing your concern to us regarding the access to some old Xfinity billing statements from your old account. While we would be unable to directly provide or help you gain access to the old billing statements, I highly recommend visiting a local Xfinity Store. They will be able to pull up the old documents and print them out for you. 

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