1 Message
Bill doubled
Our bill doubled a couple months ago and I need to find a deal or an offer to stay, otherwise I will absolutely find an alternate internet provider. Paying $100 for 400mbps is ludicrous.
1 Message
Our bill doubled a couple months ago and I need to find a deal or an offer to stay, otherwise I will absolutely find an alternate internet provider. Paying $100 for 400mbps is ludicrous.
XfinityJanelle
Official Employee
•
1.5K Messages
4 months ago
Hi @maxmcd97 Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding your bill. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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user_7gzg61
1 Message
3 months ago
I agree!! My bill doubled from $50 to $110 without any warning or promotional offers, just a bill that has doubled.
If there is no offer, then I will look into other providers.
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