Visitor
•
1 Message
Balance
I have a balance of $300.25. I’ve tried to pay it numerous times and your system keeps telling me I have a zero balance what the [EDITED: Language] is going on
Visitor
•
1 Message
I have a balance of $300.25. I’ve tried to pay it numerous times and your system keeps telling me I have a zero balance what the [EDITED: Language] is going on
XfinityFrank
Official Employee
•
2.7K Messages
8 hours ago
Hi there, @user_mar27w. Thanks for reaching out to us here on the Community Forum. Sorry to hear you're having trouble with payments. Is it possible you or someone else in the home may have already made a payment recently? Checking your payment method to see if there was any payment in the bill amount may be helpful. If that is not the case, let me know.
0
0