Visitor
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1 Message
bad customer service
awful frustrating customer service - three accounts and no way you can get billing issues resolved. I can only assume it is intentional. So many hours wasted. The chat feature is a total joke...endless loop of idiocy. No intelligence - artificial or otherwise.
XfinityDemitrius
Official Employee
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2.8K Messages
3 hours ago
Hey @user_bbbbht, Thank you for visiting our official Xfinity Forums Community support page. I can most certainly understand the importance of ensuring the Xfinity account, billing, and services are in correct order. Would you be able to provide some more specific details pertaining to the billing concerns you currently have? We would love to hear from you and see how we can best assist you.
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