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user_5xud5r
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Thursday, April 30th, 2026 2:27 PM

Autopay methos

I’ve been trying to log in and change my autopay. Website says this is not working. How can I change it

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3 days ago

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EG

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117.7K Messages

3 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

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XfinityAirelle

Official Employee

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3.2K Messages

3 days ago

 

user_5xud5r 

Hi there! We’re happy to help with this.

 

If you’re using a desktop or laptop, we recommend clearing your cache and cookies and then trying again, as that often resolves issues like this.

 

You can also update this information directly in the Xfinity app by following these steps:

  1. Open the Xfinity app and sign in
  2. Tap the Account tab (bottom right)
  3. Select Billing
  4. Tap Payment methods
  5. Choose your current payment method to edit, or select Add a new payment method
  6. Enter the updated information and save

Once saved, you can set it as your default if needed. Let us know if you run into any issues 👍

 
 

 

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