Visitor
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1 Message
Autopay discount went away
Hello! I had a $10 autopay discount but it went away during the month of December despite the fact that I am still enrolled in autopay. What can I do to get the discount back? Thank you!
Visitor
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1 Message
Hello! I had a $10 autopay discount but it went away during the month of December despite the fact that I am still enrolled in autopay. What can I do to get the discount back? Thank you!
XfinityJustinM
Official Employee
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448 Messages
2 hours ago
Greetings @user_sy8m6i, some of our legacy plans did lose eligibility for the $10 auto-pay and paperless billing discount. I will have to take a closer look at your account to see if you were impacted by this change. If you could please send our team a [Modmail message](https://www.reddit.com/message/compose?to=/r/Comcast_Xfinity) with your full name, the name on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
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