Autopay discount - already enrolled?
Hello, I just switched my plan today to gigabit. The rep quoted me a price for $90, with AutoPay and EcoBill enabled - which I have both had turned on for several years now. However, in the email confirmation I got, the price shown is $100, and when I go to xfinity.com/myplan it only shows the $100, with no mention of the $10 autopay / ecobill discount.
Can someone confirm for me that this discount will be applied to my plan/account?
Do I have to turn AutoPay and EcoBill both OFF again and then back ON in order to get this discount? It's completely unclear, and since I've had all these options on for several years now, why should it take several bill cycles for a discount to show up - if it even does? (I can find no confirmation of the discount existing in my account, anywhere.)