Visitor
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1 Message
Automatic payment was $100 over.
New customer. Self install. Bill is $40/mo and is noted at that $40 but my automatic payment was $140.
Really confused as to where this additional $100 charge is coming from with zero details on it.
XfinityOrlandoM
Official Employee
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3.7K Messages
2 hours ago
@wroms
Please be mindful that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
We do apologize for any inconvenience you're having with your monthly billing, since we already have you on the direct messaging platform, we'll be happy to assist you there as I've sent you a message and I look forward from hearing from you
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