Visitor

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1 Message

10/17/2026 2:20 AM

Automatic payment declined

I need help with my automatic payment, its not letting me pay with credit card and its telling to pay in store.

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Expert

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122.2K Messages

3 hours ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1.2K Messages

2 hours ago

Hi @user_57qmee,

Could you share with us the exact error that you are running into when attempting to make the payment? 

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