Visitor

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13 Messages

Monday, August 30th, 2021 9:54 PM

Closed

Alternatives to super triple play

Would like to reduce cost. Currently , have super triple play. Have called customer solutions , not helpful. Need alternatives ( double play ? ) or will follow the neighborhood trend and switch to fios. 

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Retired Employee

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1.4K Messages

5 years ago

Thank you for taking the time to reach out and being part of the Xfinity family. I'd be more than happy to help you lower your bill. Please provide me with your first and last name as well as the full address including zip code as it appears on the bill and I'll help in any way I can.

Retired Employee

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1.4K Messages

Thanks for the info, Ronac! I'm so sorry can you send me a private message with this info and delete the public post with your personal info on them? I's just need you to send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right.

Visitor

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13 Messages

I've tried to search under the following names in the chatbox, unsuccessfully:

@XfinityAntoine 

XfinityAntoine

Antoine

Is it really this hard ?

Retired Employee

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1.4K Messages

Sorry for the confusion. If you search for Xfinity Support you'll come right to me. 

Visitor

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13 Messages

@XfinityAntoine I've sent my message to 'Xfinity Support', not sure if it came to you, but I did as you suggested. 

Retired Employee

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1.4K Messages

I sure did! We can continue in private message now. 

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