auntzoey's profile

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1 Message

Friday, October 30th, 2020 6:00 AM

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adjustment-request for sporting events

would like to know how to get the adjustment for the sporting events mentioned in your letter that occured between April and JUne of 2020.

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Accepted Solution

Gold Problem Solver

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18.9K Messages

5 years ago

@auntzoey 

 

Courtesy adjustments were recently issued to impacted active customers and would be visible on recent statements. 

 

Looks like you may have moved or changed account numbers recently. 

 

You can visit the site below and  apply for this courtesy adjustment there.  www.xfinity.com/support/account-management/courtesy-adjustment 

 

 

New Poster

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1 Message

5 years ago

How do I submit my request

Gold Problem Solver

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18.9K Messages

5 years ago

@sandileeb 

 

Courtesy adjustments were recently issued to impacted active customers and would be visible on recent statements. 

 

I can see the credit on your account issued today. 

 

As this account is showing as disconnected, any refund/adjustment can be expected to be sent to the address that we have on file for you within the next 30-60 days.  

 

Thanks for your patience. 

Visitor

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1 Message

4 years ago

How do I request adjustment?

Regular Visitor

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2 Messages

4 years ago

how to get the sports adjustment if you aren't currently a customer.....got the letter to apply on line

Expert

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111.6K Messages

4 years ago

@user_adba07 @censtreet 

Please create new topics of your own here on this board detailing your issue. Thanks. 5 month old / marked "solved" dead now being closed.

(edited)

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