New Poster
•
1 Message
adjustment-request for sporting events
would like to know how to get the adjustment for the sporting events mentioned in your letter that occured between April and JUne of 2020.
New Poster
•
1 Message
would like to know how to get the adjustment for the sporting events mentioned in your letter that occured between April and JUne of 2020.
Responses
Accepted Solution
ComcastTeds
Official Employee
•
18.9K Messages
7 m ago
@auntzoey
Courtesy adjustments were recently issued to impacted active customers and would be visible on recent statements.
Looks like you may have moved or changed account numbers recently.
You can visit the site below and apply for this courtesy adjustment there. www.xfinity.com/support/account-management/courtesy-adjustment
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0
0
sandileeb
New Poster
•
1 Message
4 m ago
How do I submit my request
0
0
ComcastTeds
Official Employee
•
18.9K Messages
4 m ago
@sandileeb
Courtesy adjustments were recently issued to impacted active customers and would be visible on recent statements.
I can see the credit on your account issued today.
As this account is showing as disconnected, any refund/adjustment can be expected to be sent to the address that we have on file for you within the next 30-60 days.
Thanks for your patience.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
0
user_adba07
Visitor
•
1 Message
2 m ago
How do I request adjustment?
0
0
censtreet
Regular Visitor
•
2 Messages
2 m ago
how to get the sports adjustment if you aren't currently a customer.....got the letter to apply on line
0
0
EG
Expert
•
86.6K Messages
2 m ago
@user_adba07 @censtreet
Please create new topics of your own here on this board detailing your issue. Thanks. 5 month old / marked "solved" dead now being closed.
(edited)
0
0