New Poster
•
1 Message
adjustment-request for sporting events
would like to know how to get the adjustment for the sporting events mentioned in your letter that occured between April and JUne of 2020.
New Poster
•
1 Message
would like to know how to get the adjustment for the sporting events mentioned in your letter that occured between April and JUne of 2020.
Accepted Solution
CCTeds
Gold Problem Solver
•
18.9K Messages
5 years ago
@auntzoey
Courtesy adjustments were recently issued to impacted active customers and would be visible on recent statements.
Looks like you may have moved or changed account numbers recently.
You can visit the site below and apply for this courtesy adjustment there. www.xfinity.com/support/account-management/courtesy-adjustment
0
0
sandileeb
New Poster
•
1 Message
5 years ago
How do I submit my request
0
0
CCTeds
Gold Problem Solver
•
18.9K Messages
5 years ago
@sandileeb
Courtesy adjustments were recently issued to impacted active customers and would be visible on recent statements.
I can see the credit on your account issued today.
As this account is showing as disconnected, any refund/adjustment can be expected to be sent to the address that we have on file for you within the next 30-60 days.
Thanks for your patience.
0
user_adba07
Visitor
•
1 Message
4 years ago
How do I request adjustment?
0
0
censtreet
Regular Visitor
•
2 Messages
4 years ago
how to get the sports adjustment if you aren't currently a customer.....got the letter to apply on line
0
0
EG
Expert
•
111.6K Messages
4 years ago
@user_adba07 @censtreet
Please create new topics of your own here on this board detailing your issue. Thanks. 5 month old / marked "solved" dead now being closed.
(edited)
0
0