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johnd190
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Sunday, August 24th, 2025

Additional $25 fee on this months bill.

Why was I charged this $25 amount for Echkeck?  According to your explaination, there had to b e a balance on previous months bill.     I see no balance due.  This one-time  charge is a "FARCE"     If  your billing department can't figure this out, the Atty. General office will.     

Question

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Updated 

7 days ago

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XfinityPeterH

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2.2K Messages

7 days ago

 

johnd190 I would be seeing what was going on too. We are here for you. Please send us a DM with your full name and complete address. 

How to Send Us a Direct Message:

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For an example of how to send us a Direct Message, check out this link.

https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d63032d02?commentId=606107ea738c7f46a02b830e

 

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