Visitor
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2 Messages
Adding secondary name on billing statement
Hi, I’m the primary on the account. I’d like to add a secondary name on the billing statement (not just an authorized user). What do you need from me to process that?
Thank you
Visitor
•
2 Messages
Hi, I’m the primary on the account. I’d like to add a secondary name on the billing statement (not just an authorized user). What do you need from me to process that?
Thank you
XfinityFrank
Official Employee
•
1.8K Messages
3 months ago
Hi there, @user_70n6ns! There are 2 ways to get this done, first, by visiting an XFINITY Store with both parties, picture ID's and proof of residence for both parties.
Acceptable documents to prove an address:
-Certificate of occupancy
-Utility bills for a metered service
-Utility welcome statement
-County assessor documentation
-City and/or county permits
-Purchase/sales agreement — a sales contract between owner/developer and buyer (only the address section of the contract)
Or we can submit a request where you would be asked to upload the required information. Let us know how you prefer to proceed. Thanks!
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