Add name on bill

@user_ksry49 Hello there! Thanks for reaching out for us for help with adding your husband to the account. I would love to help out, but our accounts can only be listed under a single person's name. You are able to add a person with authorized permissions to the account, however the account holder can only be for one person. 

Above, @XfinityPaula wrote:

... our accounts can only be listed under a single person's name ...

And yet, just two months ago in https://forums.xfinity.com/conversations/billing/add-spouse-name-to-bill/64dcf2bb2afef0112cc868d9?commentId=64dcf6212d3dd8777f802a59, @XfinityJustinC wrote:

There are many other examples of this inconsistency.

It would be a really, really good idea for Comcast to establish a single, clear, definitive statement on this rather simple question, and to remove statements that conflict, like the two examples above do.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

@BruceW 

I had always been told that only the account holder's name could be on the billing statement and I had confirmed that with several people in the past.  Not long ago, too, an employee and I tried an experiment and we were not able to add someone else's name to the billing statement.  This may be something that @XfinityJessie needs to check into to clear this up.  😉