Add my spouse name on billing statement

Hello everyone,

I requested nine days ago to have my spouse's name added to my billing statement, but unfortunately, it hasn't been done yet. I still need to add her name for government purposes. I’d appreciate your help.

Thank you!

Responses

XfinityRaf

Official Employee

•

790 Messages

4 days ago

Good afternoon @user_cc18d3. Did you have a ticket submitted for your request?

2

0

U

user_cc18d3

3 Messages

Hi, I talked in the chat, as you can see in the image:

Like

Reply

4 days ago

0

XfinityJorge

Official Employee

•

2K Messages

Perfect! Go ahead and send us a DM so we can work together on this to make sure we get this taken care of.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message" icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

4 days ago

0

Billing

user_cc18d3

Add my spouse name on billing statement

XfinityRaf

user_cc18d3

XfinityJorge

New to the Community?