Visitor
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1 Message
Add Manager on Account as Billing Statement Addressee
Hi,
I am looking to replicate the successfully-completed request in the referenced thread for our Internet service account: https://forums.xfinity.com/conversations/billing/add-manager-name-to-billing-statement/65150f9d1f2d714c3a6f489d.
My spouse is listed as a Manager on our Xfinity account, and we would like to have her shown as an addressee on the billing statements. Will greatly appreciate your guidance .
XfinityDuron
Official Employee
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601 Messages
15 hours ago
I will be more than happy to help with your request. To begin, would you mind sending me your name and the address to your account in a Direct message?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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