Visitor
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3 Messages
Add Manager as Billing Statement Addressee
Hi,
I am looking to replicate the successfully-completed request in the referenced thread for our Internet service account: https://forums.xfinity.com/conversations/billing/add-manager-on-account-as-billing-statement-addressee/69c58fba85de0a227a85817b.
My spouse is listed as a Manager on our Xfinity account, and we would like to have her shown as an addressee on the billing statements. Will greatly appreciate your guidance .
EG
Expert
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118.1K Messages
3 hours ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySeth
Official Employee
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1.1K Messages
3 hours ago
Happy Tuesday user_b0qyzl 👋 I appreciate you reaching out in our community, and you're in the right place for help for sure! While the Xfinity bill itself can only be issued to the name of the authorized primary account holder, if it is simply the name on the address in which the physical bills are sent to in the mail, you could update that anytime by updating the mailing address for your account 👍
It all starts by logging into your account via our website or Xfinity app. For an easy step-by-step on how to update that information, please check out xfinity.com/support/articles/update-account-preferences!
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XfinitySeth
Official Employee
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1.1K Messages
30 minutes ago
Hey again user_b0qyzl! I just wanted to swing by and thank you again for taking the time to stop by our community, but more than anything I'm glad we were able to help with that mailing address change easily 👏 We're always here for you if you need us for anything in the future, so don't be a stranger! Have a great rest of your week and take care 🙌
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