Visitor
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1 Message
Activate Virtual Prepaid
I'm trying to activate my virtual prepaid card (veteran status) but it says the code expired. Please advise.
Visitor
•
1 Message
I'm trying to activate my virtual prepaid card (veteran status) but it says the code expired. Please advise.
XfinityJanelle
Official Employee
•
2.2K Messages
10 months ago
Good morning! Thank you for reaching out on the Xfinity Community Forums. You may be able to reach out to customer service for the prepaid cards at 1-866-385-8392. Have you attempted to have the link reset by clicking on redeem code, there is a hyperlink to have the virtual card resent at https://xfinity.myprepaidcenter.com/redeem
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