Visitor
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1 Message
Activate Virtual Prepaid
I'm trying to activate my virtual prepaid card (veteran status) but it says the code expired. Please advise.
Visitor
•
1 Message
I'm trying to activate my virtual prepaid card (veteran status) but it says the code expired. Please advise.
XfinityJanelle
Official Employee
•
2.1K Messages
8 months ago
Good morning! Thank you for reaching out on the Xfinity Community Forums. You may be able to reach out to customer service for the prepaid cards at 1-866-385-8392. Have you attempted to have the link reset by clicking on redeem code, there is a hyperlink to have the virtual card resent at https://xfinity.myprepaidcenter.com/redeem
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