Acp program

@EG​

Can you help????

@user_36fdac,Thank you for reaching out with your questions about the ACP Program. Here is a link that may help answer your questions. If you still need assistance after reviewing this, let us know. https://www.xfinity.com/support/articles/emergency-broadband-benefit-enroll

This is what I am talking about Xfinity keeps telling me that I have to apply I have done that I have been approved?????????????? So how do I get it on my Account

If you have already been approved, I can certainly double-check if it is on there yet. Can you send us a direct message so I can? 

To send a direct message:

Click "Sign In" if necessary

• Click the "Direct messaging" icon near the top right of the page

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

I tried??? But no one answered 

@user_36fdac​ 

Hello I was wondering if someone could guide me in the right direction 

Did you send that direct message to Xfinity Support?  If so, you need to follow up through there.

Just for general information, however, once you sign up for ACP and get your National Verifier ID, then you need to let Comcast know by following the link given above [https://www.xfinity.com/support/articles/emergency-broadband-benefit-enroll] and following the steps.