Good morning @user_g11xy1, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. You have come to the right place for assistance with this issue, we can add your wife to the bill so that her name shows as either an ATTN or C/O in addition to your name. Could you please send our team a direct message with your full name and full address? To send a direct message: Click "Sign In" if necessary • Click the "Direct Message chat" icon • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line • Type your message in the text area near the bottom of the window, please add your full name and address • Press Enter to send it
@user_g11xy1 I see your original post now, thank you! I am going to send you a direct message with next steps. Thank you for working with me to get things lined up correctly.
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XfinityJeff
Official Employee
•
940 Messages
2 hours ago
Good morning @user_g11xy1, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. You have come to the right place for assistance with this issue, we can add your wife to the bill so that her name shows as either an ATTN or C/O in addition to your name. Could you please send our team a direct message with your full name and full address?
To send a direct message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window, please add your full name and address
• Press Enter to send it
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