Hey there, @user_26696c, thanks for reaching out through Xfinity Forums in regard to your payment concerns. Here is a link with how to cancel and manage scheduled payments, https://comca.st/3h5DBQi. I would be happy to take a look at your account in regards to the payment details. I know how upsetting it can be to make a payment mistake!
Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top right of the page.
XfinityJeniece
Official Employee
•
3.3K Messages
4 years ago
Hey there, @user_26696c, thanks for reaching out through Xfinity Forums in regard to your payment concerns. Here is a link with how to cancel and manage scheduled payments, https://comca.st/3h5DBQi. I would be happy to take a look at your account in regards to the payment details. I know how upsetting it can be to make a payment mistake!
Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top right of the page.
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