U

Visitor

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1 Message

Sunday, September 5th, 2021 3:51 PM

Closed

A way to stop payment

Made a mistake making payment and there is no way to cancel it?????

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Official Employee

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3.3K Messages

4 years ago

Hey there, @user_26696c, thanks for reaching out through Xfinity Forums in regard to your payment concerns. Here is a link with how to cancel and manage scheduled payments, https://comca.st/3h5DBQi. I would be happy to take a look at your account in regards to the payment details. I know how upsetting it can be to make a payment mistake! 

 

Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top right of the page. 
 

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