1 Message

Sun, Sep 5, 2021 3:51 PM

A way to stop payment

Made a mistake making payment and there is no way to cancel it?????

Official Employee


472 Messages

2 m ago

Hey there, @user_26696c, thanks for reaching out through Xfinity Forums in regard to your payment concerns. Here is a link with how to cancel and manage scheduled payments, https://comca.st/3h5DBQi. I would be happy to take a look at your account in regards to the payment details. I know how upsetting it can be to make a payment mistake! 


Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top right of the page. 

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