user_fw3fss We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Please provide a summary of your issue, so the Community can have an understanding of your concerns.
user_41ub5w We are happy to do that with you. In the future please create your own public post so you can get the help needed while following our community guidelines. That being said you can send us your full name and complete address via our direct messages.
How to Send Us a Direct Message: 1. Click "Sign In" if necessary. 2. Click the "Direct Messaging" icon or visit Xfinity Direct Messaging. 3. Click the "New message" (pencil and paper) icon. 4. In the "To:" line, type "Xfinity Support". 5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list. 6. An "Xfinity Support" graphic will replace the "To:" line. 7. Type your message in the text area near the bottom of the window. 8. Press Enter to send it. For an example of how to send us a Direct Message, check out this link. https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d63032d02?commentId=606107ea738c7f46a02b830e
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityMartyR
Official Employee
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2.2K Messages
4 months ago
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user_41ub5w
Visitor
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1 Message
3 days ago
Would like to discuss my bill
1
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