50% off discount on bill
I am aware this is a scam. I received a call today from an 855 number claiming to be Comcast xfinity. The message they left says this.
Hi there just calling to remind you that fifty percent discount offer on your comcast xfinity account expires today ... in order to avail the discount please call back at [Edited: "Personal Information"] from 08:00 AM to 05:00 PM Pacific Standard Time thank you and have a great day.
Like I said I am aware it's a scam. But I just wanted to add to what others have said. Comcast has been aware of this for quite some time and not once has anyone from Comcast attempted to warn their customers of these scams. Specially this 50% off scam. I see it's mentioned over and over again. I would think after several hundreds of inquiries about this that Comcast would have looked into it and then sent out a email and or letter to it's customers warning us. I cringe to think how many people especially elderly people that have been scammed out of a lot of money. It's not like banks just give us our money back. These people are out hundreds to thousands of dollars and not a word out of Comcast. I also am ready to switch to another company for better pricing and better concern from a company. My bill is ridiculous and there's no way to change plans unless you call a person. You can only add services without speaking someone. Comcast is perfectly OK with people adding more to get more money but if you want to remove services suddenly it's a concern and must speak with someone. No wonder people are falling for these scams being desperate to cut their bill down.