Visitor
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1 Message
50% DISCOUNT
I received a voicemail that the 50% discount applied to my account was expiring. When I returned their call I was told that my new price would be 1/2 of my old price if I signed up for 4 years and paid the first year upfront.
Is this for real??
[Edited: All Caps]
XfinityAirelle
Official Employee
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2.6K Messages
26 days ago
Thanks for bringing this to us — we know offers like this can be confusing!
To clarify, that offer didn’t come from Xfinity, and it’s not part of any promotion we’re currently running. We recommend being cautious with any unsolicited calls or voicemails like this, especially if they’re asking for upfront payments or long-term commitments.
If you’d like, we can review your account together to make sure you’re getting the best available offers directly through us! Let us know, we’re happy to help.
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BruceW
Gold Problem Solver
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26.4K Messages
25 days ago
It's a scam. See https://forums.xfinity.com/conversations/customer-service/target-gift-card-scam-beware-they-are-good/6785304bec3cb6282636396d for a description of what happens if you fall for it.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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