Skip to main content

    Support

    Offers

rcm999's profile
rcm999
Conversation Starter
1st Reply
Expressive Exchange

Contributor

 • 

22 Messages

Friday, May 30th, 2025 5:32 PM

404 error Xfinity pay my bill

For several days now, when I go to "Pay My Bill" on the Xfinity site, I get a 404 error message.  I have cleared my cache, tried different browsers, even chatted with a CS rep.  This issue is getting to be old hat.  When will it be fixed?

Question

 • 

Updated 

1 day ago

13

1

0

XfinityJeniece

Official Employee

 • 

3.1K Messages

4 days ago

Hey there, rcm999, thanks for reaching out through Xfinity Forums regarding the issues with paying your bill. We want to make paying your bill as easy as possible. Are you having the same issues on the Xfinity app? 

 

2

0

rcm999

Contributor

 • 

22 Messages

@XfinityJeniece​ I do not use the Xfinity app because it is very unreliable, and links send me to random Xfinity pages. 

Like

Reply

1 day ago

0

XfinityThomasB

Official Employee

 • 

2K Messages

Hmm, that is very strange, and we would love to help get this figured out rcm999. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

1 day ago

0

forum icon

New to the Community?

Start Here