1 Message
25% Price increase. Done.
I had a Merry Christmas present from Xfinity a 25% increase in my Internet Only bill. I called the next day and canceled. Done with the [Edited: "Language"].
1 Message
I had a Merry Christmas present from Xfinity a 25% increase in my Internet Only bill. I called the next day and canceled. Done with the [Edited: "Language"].
Chrissy15221
Contributor
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182 Messages
1 year ago
Hello User ,
I'm sorry for your painful billing experience , but for what it's worth , I received an email from Xfinity informing me of the rate increases expected in January , 2024 . My internet , phones & TV were
$207.00 , this month it's $305.00 . 😢
I assumed that all customers were sent the same email message ?
Indeed I feel that the customer support has a lot to be desired , although at the end of the day ,
my service is is outstanding ! I generally only need help with the service provider ~ security and
email server , my internet & other two services work well, even with inclement weather
conditions or Xfinity updates in progress .
💲 Of course the bill is quite steep , but it's been 16 years so I'm not bothering with hunting for less expensive providers … like " don't upset the apple cart " . 🚜
I hope you feel better knowing that you're not the only one my friend .
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XfinityBradM
Official Employee
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915 Messages
1 year ago
Hey there, @user_vm5n0b. As user Chrissy15221 mentioned, we are all feeling the inflation in the country at the moment. Our team can explore internet-only options with you to ensure the service and pricing meet your needs. Let us know if you need any assistance or have any questions or concerns regarding your Xfinity account and service(s).
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