Visitor
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1 Message
$10 monthly credit for autopay
I signed up for Xfinity about 2 months ago. At that time I was promised a price reduction from $70 to $60 when I signed up for autopay. My first 2 months billing is still at $70.I am enrolled for autopay.
When will this take effect ?
I should be credited for $10 X 2 months so far.
Regards,
John [Edited: "Personal Information"]
XfinityPeterH
Official Employee
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2.7K Messages
6 hours ago
When you have Xfinity Internet and sign up for automatic payments and paperless billing with a stored bank account, you’ll get a $10 discount on your monthly bill. The discount begins within 45 days after signing up. It may take up to two bills to show up on your bill.
If you have more than one Xfinity account, each account must have Xfinity Internet and be enrolled in automatic payments and paperless billing with a stored bank account to get the discount.
We also do not offer credit for the time it takes to apply.
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