Tuttle2019's profile

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4 Messages

09/21/2026 11:08 PM

xfinity store feedback for Lowell MA

Hello

I was in the Lowell MA store today. Your seating is TERRIBLE for a person with hips issues such as myself. Either TOO low which can dislocate my hips or bar stools which are TOO tall! How about a few normal height seating for us "old geezers"

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Official Employee

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1K Messages

2 hours ago

Hey there, Tuttle2019! We appreciate you posting on our XFINITY Community forum with your feedback regarding improvements to the seating at this store location. We would be more than happy to help pass along this feedback. To properly forward this feedback to the proper department, please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.  

 Here's the detailed steps to direct message us:  

• Click "Sign In" if necessary 

• Click the "Direct Message” icon (upper right corner of this page) 

• Click the "New message" (pencil and paper) icon 

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 

• Type your message in the text area near the bottom of the window 

• Press Enter to send your message 

Let me know if you have any questions. 

 

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