Visitor
•
1 Message
X-Class availability & XB10 in Kissimmee, FL (34743 / 34744) + local store question
Subject: X-Class availability & XB10 in Kissimmee (34743 / 34744) + local store question
I’m trying to find out if the Xfinity X-Class internet tiers are available at my addresses in Kissimmee, FL (ZIP codes 34743 and 34744). From what I’ve been reading, it seems like X-Class may be the only way for me to get the newer XB10 gateway, so I’d like to confirm if those plans are actually offered in my area and, if so, which specific X-Class speed tiers would qualify me for the XB10.
Could a moderator please check the availability of X-Class for my location and confirm whether I’d be able to receive an XB10 if I upgrade?
I also have a question about local stores. Several years ago, there was an Xfinity store in the Orlando/Kissimmee area, but now it appears the closest option is in Leesburg, FL, which is quite far from me. Does Xfinity have any plans to open (or reopen) a store in the Orlando / Kissimmee area in the near future?
Thank you in advance for any information you can share.
XfinityAbby
Official Employee
•
628 Messages
12 hours ago
Hello @user_qemp0w, thank you for reaching out on our community forum! It is true that you must have x-class services to get an XB10 gateway. X-class services are still in limited areas, but I can check for you. I would love to look into all of your questions.
Please send us a direct message with your full name and address so that we can assist you further.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
0
0