Visitor
•
1 Message
The attempt to send data to the server "smtp.comcast.net"
My outgoing e-mail has stopped working. I've tried all the trouble shooting I can find online, and no luck. It randomly works for a few minutes, then back off again. It says my password is wrong, but I've double checked it and it's the same one I've been using. It's also the same password for the inbound messages and it's working fine.
XfinityLinda
Official Employee
•
2.6K Messages
10 minutes ago
Thanks for meeting us here in our community, @barryhoyt. I can understand how frustrating that must be, especially when your incoming email is working, but outgoing messages are failing intermittently.
Since the issue comes and goes, and you're receiving a password error only when sending, it may not be the password itself. Sometimes this can be related to the email client's outgoing server settings, authentication settings, or a temporary issue with the SMTP connection.
To help narrow this down, could you let me know what email program you're using (Outlook, Apple Mail, Thunderbird, etc.) and whether you're seeing any specific error message when the send fails? That will help determine the next troubleshooting steps.
0
0