Visitor

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1 Message

Tuesday, June 16th, 2026 9:59 PM

Requesting Easement Abandonment Letter for Los Altos Hills Property

i’m looking to reach Comcast’s local engineering and right-of-way (ROW) team that can help me with requesting an easement abandonment for our Los Altos sales property.

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Official Employee

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2.8K Messages

15 hours ago

Thank you for reaching out to our team. There would not be a direct number we would have for that type of request. I can escalate the request from here for you. Can you send me a direct message with the full name and complete address on the service? To send a direct message. 

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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