U

Saturday, January 13th, 2024 1:25 AM

Closed

Repositioning the caption bar

Why can’t you reposition this bar? I see all the complaints and Xfinity has yet to fix this.  My mom has to use closed caption in the large letter format and it blocks out part of the screen.  Please fix this because it crazy that you can’t reposition this.  

Official Employee

 • 

1K Messages

10 months ago

@user_8dud51 We do appreciate your feedback, and you can also use this link https://support.xfinity.com/svp-contact-form to submit any additional feedback you might have. 

2 Messages

10 months ago

Did I miss you answering my question?

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