Just came to ask the same question as the OP. Disappointing response to say the least. They have so many other options but it's as if the person who programmed this stuff doesn't actually use the captions so have no idea that positioning is more important than transluscence or box color to someone who actually needs captions.
Just came to ask the same question as the OP. Disappointing response to say the least. They have so many other options but it's as if the person who programmed this stuff doesn't actually use the captions so have no idea that positioning is more important than transluscence or box color to someone who actually needs captions.
use the captions setup in X1 set top box menu to adjust type of captions (reverse, etc). you just can't say 'where' to put the captions.
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I agree. Less than satisfactory response to your issue from Xfinity. I have a similar yet different issue. I prefer the closed captioning ALWAYS at the bottom, so it doesn't interfere with my watching the video portion for me.
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CCAndrew
Diamond Problem Solver
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25.9K Messages
1 y ago
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Fingolfin269
Frequent Visitor
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5 Messages
10 m ago
Just came to ask the same question as the OP. Disappointing response to say the least. They have so many other options but it's as if the person who programmed this stuff doesn't actually use the captions so have no idea that positioning is more important than transluscence or box color to someone who actually needs captions.
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Rustyben
Expert
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24K Messages
10 m ago
use the captions setup in X1 set top box menu to adjust type of captions (reverse, etc). you just can't say 'where' to put the captions.
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ignashs
Visitor
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1 Message
16 d ago
I agree. Less than satisfactory response to your issue from Xfinity. I have a similar yet different issue. I prefer the closed captioning ALWAYS at the bottom, so it doesn't interfere with my watching the video portion for me.
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user_1245b1
Visitor
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1 Message
3 d ago
That sucks. Seems like a basic function Comcast should offer.
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