Remote control for low vision senior

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@NLRL wrote:

Have a Sony TV series 8000, with a non controlled cable box, which is ON at all time.

Tried a number of remotes on the market but they can not deal with this type of box. Tried to talk with Customer service at Comcast  in Philippines and could not help.  Please , need help

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what is the model number of the set top box? is this accessibility related? 

@NLRL
Check with your local service center to see if you can get one of these
https://www.xfinity.com/support/articles/large-button-remotes