Re: Accessible Remote for Customer with Alzheimer's
Wondering if anyone has found a solution, or if Xfinity is paying attention and addressing this need.
My mother-in-law watches 4 channels. And they are not adjacent on the remote. She is having an awful time with the Xfinity X1 remote control and we live an hour away and cannot pop in to address the issues.
A generic remote that one could program with the 4 channels, the volume up and down, and the power is what she needs. There is one out there but the reviews all say it does not work with Xfinity X1.
Should we replace the modem/or set top box so it will work with a simple remote like I described.
I would think that Xfinity would welcome the opportunity to help it's senior customers.