U

Visitor

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1 Message

Saturday, June 14th, 2025 6:23 PM

Outage

What’s the outage in Katy, TX “network damaged” mean, and what happened?

Official Employee

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2.2K Messages

2 days ago

 

user_w2622p Hello there! Thank you for reaching out to us through the Forums, we are happy to help and take a closer look at your connection. Have you had a chance to check the Xfinity App for any updates or details about your network? It’s a great tool that allows you to view service status, get real-time updates, and even troubleshoot right from your fingertips. Let us know what you find, or if you need help navigating the app.

 

(edited)

Expert

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31.7K Messages

1 day ago

Moved to Customer Service as this has nothing to do with Accessibility/disability.

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