Visitor

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1 Message

Friday, August 28th, 2026 10:41 AM

Now mobile prepaid service

My service was deleted from your records no one is able to assist with a solution, I try to update the payment method and the app always says I’m not a customer from now mobile, please help me, what I need to do

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Official Employee

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3.7K Messages

2 hours ago

@user_zsmtuu

Thanks for reaching out to us we do apologize for any inconvenience you're having with your Xfinity now prepaid mobile services. Have you tried reaching out to the Xfinity now mobile support team via 1-800-934-6489

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